Services

computersWTF offers a full range of commercial & residential I.T. solutions in Los Angeles, California.

Hourly Services

Residential

Whole Home WiFi

We make sure your WiFi covers everywhere you need it, much further than the coverage area provided by the standard routers from common Internet Service Providers. For full details please see our Whole Home WiFi page.

Housecalls & Remote Support

Our professional technicians will come to you or we can make arrangements to work on your computer from our office. With your permission we can also access your computer using screen sharing to fix smaller issues.

Desktop & Laptop Maintenance

Let us diagnose and fix your small problems before they turn into big ones: we troubleshoot Mac & PC, email systems (like Outlook, Mac Mail, webmail), and other software.

Mobile Device Support and Syncing

Keep all of your data synced between your computers and devices. This includes setup of your mobile devices, like tablets and smartphones.

Antivirus & Security

Your computer will be secure with the most up to date antivirus and security software.

Computer Upgrades

Upgrade your RAM and Hard Drive to increase your computer’s speed and storage capacity. We can provide the hardware too!

Backup & Recovery

Let our team of experts provide and configure backup or archiving systems for whatever you have, as secure as you need. Plus, in the event of an emergency, we offer recovery and restoration service to get you back up and running. We can also provide the necessary hard drives, externals, and storage solutions required.

New Computer Setup

Based on your needs and budget, we’ll help you pick out the perfect computer and also transfer the information from your prior computer. In addition, we’ll make sure it’s working right for you straight out of the box by removing any “bloatware” (unnecessary pre-installed software).

Data Transfer & Migration

Have us transfer your data files, and many of your most-used programs or applications from your old computer to your new one – or simply from an older external hard drive to a newer, larger one.

Tutorials

We offer training in a wide variety of software – both Mac and PC, smartphone and tablet apps. A patient member of our team will provide in-home or in-office training without using overly-technical lingo. Whether you’re seeking help with a specific program, a workflow, or methods of best-practices as they relate to a software application or computer / network environment – let our professionals teach you.

Private Cloud vs costly servers

We provide and setup private Cloud storage by way of a NAS (Network Attached Storage), so your company maintains physical ownership of files while still offering secure access to these files from anywhere. Plus, you control the amount of storage and employee delegations (including access time allowances), all without sacrificing security, the ability to maintain an offsite backup, or any monthly fees. In addition, this means your company may no longer have to maintain a costly server as the NAS can handle most of the commercial functions previously handled by servers.

Synology NAS partnership

With all the talk of “cloud storage” and “online backup”, the NAS goes more in the analogue direction – think of it as a “private cloud” owned and controlled by your company, with access to files wherever Internet access is available. This partnership is strongly advised for our clients in music, film or any creative process which involves “drafts” of creative content, as well as any small business dealing with intellectual property.

Printer Sharing / Remote printing

Allow staff to print from anywhere to any of the printers to which they have access- even from home to the office.

Solutions Consulting

We can help you find the best solution for any of your technology-related problems, or make recommendations to bring your home to the cutting edge of connected appliances, home security, and electronics.

Analysis of carriers / telecom / ISP bills

To save you money on your monthly bills and maximize your plans!

Internet of Things

Ask us about Smart-home features and being ready for the Internet of Everything

Video Surveillance Programs

We provide and service IP camera solutions for home security, with remote monitoring via your tablet or smartphone when you’re not home – as well as many other remote home functions.

.
Private Cloud

We provide and setup personal Cloud storage so you maintain ownership of your files while still having secure access to them from anywhere. Plus, you control the amount of storage, easily share your photos and memories, and decide who else has secure access… You can even limit the amount of time you delegate access. – All without monthly fees.

Synology NAS Partnership

With all the talk of “cloud storage” and “online backup”, the NAS (Network Attached Storage) goes more in the analogue direction – think of it as a “private cloud” that you own and control, with access to your files wherever you have Internet. Your data stays with and accessible to you at all times. This partnership is strongly advised for our clients who work in music, film or any creative process which involves “drafts” of creative content.

Commercial

Monthly Plans for Businesses

Let us be your company’s IT Department, with our Managed Information Services (MIS) offerings (aka “outsourced IT”).

Priority Support

Need us in a hurry? We will be there, day or night. We’re just a call or an email away.

IT Consulting and Strategy

Looking to further enhance your business’ IT program? Schedule time with one of team-members for a forthright consultation and strategy session.

Full Network Maintenance:

We tailor our maintenance program to your office setup and needs.

To learn more…

… please see our Monthly Maintenance Plans page

On-Site & Remote Support

We offer dynamic services to get the job done, whether that means coming to your office to provide service, remotely accessing your workstations (with your permission), or bringing your equipment back to our office for fastest turnaround, depending on the trouble you are experiencing.

Computer Maintenance

computersWTF provides preventative maintenance solutions that work best for your business to make sure that any unforeseen problems are kept to a minimum. We support all current and most prior operating systems, including OS X, Windows XP, Vista, 7, 8, and 10.

Antivirus and Security

Let us configure the best solutions for your business’s security and antivirus needs.

Corporate Email Support

Ensure all of your employees have access to the emails they need, when and where they need them. With email Retention and Archiving, we can setup backup solutions for your emails, and ensure you never lose your staff’s important messages!

Break/Fix repair & troubleshooting

Diagnose and fix your small problems before they turn into big problems – via remote desktop support or onsite calls – let us be your company’s outsourced HelpDesk.

Backup & Recovery

Make sure all of your important data is backed up, company-wide, in a way that will take into account any contingency. Have us coordinate the restoration of your data in the event of loss.

Solutions Consulting

We’ll find the best solution to any of your technology-related problems, including providing equipment purchase recommendations, a business continuity plan, or providing detailed record-keeping & documentation for your company.

Small and Large Business Network Planning

Our dedicated staff will manage a full network maintenance program designed for your set-up, including any and all servers, workstations, Internet connections, devices, and more.

Internet/Telephone Utility Management

Let us handle all of the hassle of dealing with the ISPs and Telecommunication companies so you don’t have to.

Systems Purchasing Recommendations

Take the hassle out of the search: We’ll find the best computers and components for your office setup, ensuring they do what you need them for. We can also migrate data from old machines to new, or upgrade the hardware of existing computers.

Data Organization Plans

Chose a plan that works best for you. We can even give you tutorials on best practices for keeping your company’s files, folders, and myriad passwords organized and tidy.

Cloud & Telecommuter Solutions

Ensure all of your employees – even your remote or teleworkers – have access to all of their company files when needed, wherever they are. Have us configure your company cloud to ensure calendar appointments, global contacts, file sharing, and email work across your company’s devices with the security clearances you decide.

Private Cloud vs costly servers

We provide and setup private Cloud storage by way of a NAS (Network Attached Storage), so your company maintains physical ownership of files while still offering secure access to these files from anywhere. Plus, you control the amount of storage and employee delegations (including access time allowances), all without sacrificing security, the ability to maintain an offsite backup, or any monthly fees. In addition, this means your company may no longer have to maintain a costly server as the NAS can handle most of the commercial functions previously handled by servers.

Synology NAS partnership

With all the talk of “cloud storage” and “online backup”, the NAS goes more in the analogue direction – think of it as a “private cloud” owned and controlled by your company, with access to files wherever Internet access is available. This partnership is strongly advised for our clients in music, film or any creative process which involves “drafts” of creative content, as well as any small business dealing with intellectual property.

Printer Sharing / Remote printing

Allow staff to print from anywhere to any of the printers to which they have access- even from home to the office.

Tutorials for staff

We offer staff development seminars to small groups to ensure your company’s employees know the I.T. basics, including common troubleshooting steps they can take before calling for help.

Property- & Office-wide WiFi

Struggling for WiFi in some parts of the office? We can ensure you have no more “Dead Zones” anywhere on your business’ property! We offer WiFi coverage-area-expansions for indoor and outdoor spaces, to keep your staff online all of the time – with reliability and high-speed bandwidth.

More Services

Schedule an Appointment For a Consultation

If this is a service request, please fill out the Work Authorization form.

Schedule now